Privacy Policy
Last updated: 19 September 2026
Console Forge Ltd (“Console Forge”, “we”, “us”) operates this online store. This policy explains how we collect, use and share personal information when you browse our website, contact us, create an account or place an order.
Information we collect
Depending on how you use the store, we may process information including your name, email address, telephone number, billing and delivery address, order and transaction details, communications with us, account information, device and browser information, IP address, and information about how you use the website.
How we use information
We use personal information to operate the store; process and fulfil orders; take payment; arrange delivery; provide warranty and technical support; prevent fraud and protect the security of the store; comply with legal and accounting obligations; respond to enquiries; and, where permitted, send marketing communications. Where consent is required, you can withdraw it.
Shopify and service providers
Our store is powered by Shopify. Information submitted through the store is processed by Shopify and may also be processed by payment providers, delivery companies, IT and hosting providers and other service providers where necessary to provide our services. These providers may process data in countries outside the UK. Where required, appropriate safeguards are used for international transfers.
Cookies and analytics
Shopify and services used by this store may use cookies and similar technologies to provide core store functions, remember preferences, measure usage, prevent fraud and, where you have consented or applicable law allows, support marketing and advertising.
Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, tax, accounting, warranty and dispute-resolution requirements.
Your rights
Depending on the circumstances, UK data protection law may give you rights to access, correct or erase your personal information, restrict or object to processing, receive certain data in a portable format, and withdraw consent. These rights are subject to legal conditions and exceptions.
You also have the right to complain to the UK Information Commissioner's Office if you believe your data protection rights have been infringed.
Contact us
For privacy questions or requests, email hello@consoleforge.uk. Console Forge Ltd is the controller of personal information described in this policy where applicable.
Changes
We may update this policy from time to time to reflect changes to our services, legal requirements or business practices. The latest version will be published on this website.